Free CMQ/OE Practice Test
1. One impediment to causing effective change could be that the subjects being studied may intentionally or unintentionally change their behavior simply because they’re aware they’re being monitored, and never because of any fundamental areas of the experiment. This is whats called the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with Practice Questions
2. The theories of Abraham Maslow are foundational elements of which of those management styles?
Scientific management
Human relations management
Management by objective
Management by results
3. The information management approach through which individuals add their knowledge into a common storehouse (say for example a database) is known as a:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), just about all uses many tools that are not an exclusive part of the methodology. Which of those outside tools commonly employed in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache way of business processes is termed the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name emanates from studies of workers at a factory called Hawthorne Works in the early part of the twentieth century. The analysis found that when workers know they’re being monitored during an cmq oe essay questions, the final results in the experiment are usually unique of those achieved by workers enjoying much the same experiment who will be unaware that they are being monitored. Sometimes the gap is positive, and often the gap is negative, however when workers know they’re being observed during an experiment, the final results tend to be skewed, this also has to be taken into consideration.
2. B: Human relations management. Abraham Maslow’s theories are foundational for the human relations management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by the hierarchy of needs, which a lot of people have called a pyramid. At the bottom would be the simplest physical needs, then safety, then love/belonging, then esteem, with self-actualization at the very top. Maslow believed that fat loss for individuals to offer the objective of meeting their advanced needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The information management approach through which individuals add their knowledge into a common storehouse (say for example a database) is known as a codification strategy, or push strategy. The other answer choices are all instruments or strategies frequently used in knowledge management.
4. C: Five Whys. An Ishikawa diagram, also referred to as a fishbone diagram, can be used as part of the 5 Whys method of addressing the foundation of your problem. The diagram concept was developed by Kaoru Ishikawa, which is frequently used for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache way of business processes is termed the Nine Boxes Model. It is made up of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is often utilized in design for employee training programs.
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