Free CMQ/OE Practice Test
1. One impediment to leading to effective change is that the subjects being studied may intentionally or unintentionally change their behavior since they’re aware they’re being monitored, rather than as a result of any fundamental aspects of the experiment. This is called the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions
2. The theories of Abraham Maslow are foundational components of which of these management styles?
Scientific management
Hr management
Management by objective
Management by results
3. The information management approach where individuals add their knowledge with a common storehouse (say for example a database) can be described as:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), it uses many tools that are not a proprietary area of the methodology. Which of these outside tools commonly doing work in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache way of business processes is known as the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name emanates from studies of workers at the factory called Hawthorne Works noisy . area of the 20th century. The study found that when workers know they’re being monitored throughout an cmq oe essay questions, the outcome with the experiment are generally different than those achieved by workers enjoying an identical experiment that are unaware actually being monitored. Sometimes the main difference is positive, and frequently the main difference is negative, however when workers know they’re being observed throughout an experiment, the outcome will often be skewed, which has to be looked at.
2. B: Hr management. Abraham Maslow’s theories are foundational to the human relations management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by way of a hierarchy of needs, which many people have called a pyramid. Towards the bottom include the most basic physical needs, then safety, then love/belonging, then esteem, with self-actualization at the very top. Maslow considered that just isn’t possible for people to achieve the purpose of meeting their advanced needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The information management approach where individuals add their knowledge with a common storehouse (say for example a database) can be described as codification strategy, or push strategy. One other answer choices are all instruments or strategies popular in knowledge management.
4. C: Five Whys. An Ishikawa diagram, also referred to as a fishbone diagram, will be included in the Five Whys method of getting to the root of an problem. The diagram concept originated by Kaoru Ishikawa, and it is popular for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache way of business processes is known as the Nine Boxes Model. It is made up of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is often used in the style of employee training programs.
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