Free CMQ/OE Practice Test
1. One impediment to leading to effective change could be that the subjects being studied may intentionally or unintentionally change their behavior mainly because they’re aware they’re being monitored, rather than due to any fundamental aspects of the experiment. This is known as the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions
2. The theories of Abraham Maslow are foundational components of which of these management styles?
Scientific management
Human relations management
Management by objective
Management by results
3. The knowledge management approach in which individuals add their knowledge to some common storehouse (for instance a database) is actually a:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), it also uses many tools that aren’t a proprietary the main methodology. Which of these outside tools commonly utilized in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache approach to business processes is termed the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name arises from studies of workers with a factory called Hawthorne Works during the early the main 20th century. Case study learned that when workers know they’re being monitored within the experiment, the outcome with the experiment are usually different than those achieved by workers enjoying the same experiment who’re unaware they are being monitored. Sometimes the difference is positive, and quite often the difference is negative, however, if workers know they’re being observed within the experiment, the final results tend to be skewed, and also this must be taken into account.
2. B: Human relations management. Abraham Maslow’s theories are foundational on the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by a hierarchy of needs, which many people have identified as a pyramid. At the end would be the most basic physical needs, then safety, then love/belonging, then esteem, with self-actualization at the top. Maslow belief that just isn’t possible for those to achieve the goal of meeting their higher level needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The knowledge management approach in which individuals add their knowledge to some common storehouse (for instance a database) is actually a codification strategy, or push strategy. Another answer options all instruments or strategies frequently used in knowledge management.
4. C: Five Whys. An Ishikawa diagram, also known as a fishbone diagram, will be included in the 5 Whys method of getting to the root of a problem. The diagram concept was developed by Kaoru Ishikawa, and it’s also frequently used for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache approach to business processes is termed the Nine Boxes Model. It includes three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model can often be utilized in the style of employee training programs.
Check out about CMQ/OE Practice Exams check this net page