Decanting tenants an outstanding method guide


Each time a recent disaster occurred, a number one Housing Association deployed an on-the-ground catastrophe response (CATS) teams could support the large number of displaced tenants within the impacted area. The Housing Association required an urgent situation housing solution for that team which could provide:

• 24/7/365 access to comfortable, lasting accommodations

• Flexible leasing terms and amount of stay options

• Convenient locations in the impacted areas additionally,

to ensure costs were managed effectively, the corporation required a solution that included consolidated, centralised billing. Previously, downline were negotiating lease terms and signing agreements without company authorisation. This led to higher lodging costs, increased incidental charges and greater financial risks and exposure for the employee and also the client.


The Housing Association necessary to secure an all-inclusive emergency housing solution that will website and streamline the billing process and so the CATS team could concentrate on meeting their tenant’s needs. Jigsaw, with its broad inventory of hotels, apartments, homes plus much more, was able to supply the Housing Association CATS teams with furnished apartments on an extended stay over 1 month. This solution offered many perks, including:

• Major cost savings

By consolidating all disaster-related employee costs, using furnished apartments instead of rooms in hotels, and identifying convenient options in a specific location, the client could reduce staff overtime previously allocated to invoicing and processing, eliminate short-run stay hotel taxes and dealt with Jigsaw to negotiate exceptional leasing terms for longer (Sixty day) stays.

• Improved operating efficiencies through centralisation

Centralisation in the temporary housing process through Jigsaw allowed your client to boost operating efficiencies through providing an individual source for all those housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing an urgent situation housing solution to get a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a far more comfortable, home-like environment with larger rooms, full-size kitchens and separate living spaces. This solution allowed the client’s employees to concentrate less around the stress and inconveniences associated with getting away from home for long amounts of time plus more on fulfilling the displaced tenant’s needs.

• Enhanced access to critical information

Centralised event data allowed for simplified and consolidated catastrophe reporting. In addition, this functionality provided enhanced reporting features important for successfully managing expenses, sharing information and improving service. Results By offering a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and much more suitable housing accommodations, Jigsaw was able to assist the client save a great deal of time, money and resources. Consequently, the Housing Association experienced a savings greater than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for every apartment. To learn more about this case study or how Jigsaw perform together with you to provide a temporary housing solution for the catastrophe response teams, please call 0845 0000 792 or complete the shape below.

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