Decanting tenants a good procedure guide


Whenever a recent disaster occurred, a leading Housing Association deployed an on-the-ground catastrophe response (CATS) teams could secure the many displaced tenants within the impacted area. The Housing Association required a crisis housing solution for the team that may provide:

• 24/7/365 access to comfortable, lasting accommodations

• Flexible leasing terms and period of stay options

• Convenient locations within the affected regions additionally,

to be sure costs were managed effectively, the corporation required a solution that included consolidated, centralised billing. Previously, affiliates were negotiating lease terms and signing agreements without company authorisation. This triggered higher lodging costs, increased incidental charges and greater financial risks and exposure for the employee and the client.


The Housing Association needed to secure an extensive emergency housing solution that might keep costs down and streamline the billing process and so the CATS team could target meeting their tenant’s needs. Jigsaw, having its broad inventory of hotels, apartments, homes plus more, might give you the Housing Association CATS teams with furnished apartments on an extended stay over 30 days. This solution offered several positive aspects, including:

• Major financial savings

By consolidating all disaster-related employee costs, using furnished apartments as opposed to resort rooms, and identifying convenient options inside a specific location, your client surely could reduce staff overtime previously invested in invoicing and processing, eliminate short-run stay hotel taxes and worked Jigsaw to negotiate exceptional leasing terms for extended (Sixty day) stays.

• Improved operating efficiencies through centralisation

Centralisation with the temporary housing process through Jigsaw allowed your client to improve operating efficiencies by giving one particular source for all housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing an unexpected emergency housing solution for any leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered an even more comfortable, home-like environment with larger apartments, full-size kitchens and separate living spaces. This solution allowed the client’s employees to target less on the stress and inconveniences associated with getting away from home for too long periods of time and much more on fulfilling the displaced tenant’s needs.

• Enhanced usage of information

Centralised event data allowed for simplified and consolidated catastrophe reporting. In addition, this functionality provided enhanced reporting features very important to successfully managing expenses, sharing information and improving service. Results Through providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process plus much more suitable housing accommodations, Jigsaw might profit the client save a significant amount of time, money and resources. Consequently, the Housing Association possessed a savings of greater than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for every apartment. To learn more about this case study or how Jigsaw can function along to provide a temporary housing solution to your catastrophe response teams, please call 0845 0000 792 or complete the form below.

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