Decanting tenants a good practice guide


Whenever a recent disaster occurred, a respected Housing Association deployed an on-the-ground catastrophe response (CATS) teams could offer the large numbers of displaced tenants in the impacted area. The Housing Association required a crisis housing solution for your team which could provide:

• 24/7/365 use of comfortable, long term accommodations

• Flexible leasing terms and amount of stay options

• Convenient locations from the impacted areas additionally,

to ensure costs were managed effectively, the organization required a solution that included consolidated, centralised billing. Previously, downline were negotiating lease terms and signing agreements without company authorisation. This resulted in higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee along with the client.


The Housing Association needed to secure a comprehensive emergency housing solution that could website and streamline the billing process therefore the CATS team could give attention to meeting their tenant’s needs. Jigsaw, with its broad inventory of hotels, apartments, homes plus much more, might provide the Housing Association CATS teams with furnished apartments with an extended stay over Thirty days. This solution offered many perks, including:

• Major cost benefits

By consolidating all disaster-related employee costs, using furnished apartments instead of hotel rooms, and identifying convenient options inside a specific location, the customer might reduce staff overtime previously spent on invoicing and processing, eliminate temporary stay hotel taxes and dealt with Jigsaw to negotiate exceptional leasing terms longer (8 week) stays.

• Improved operating efficiencies through centralisation

Centralisation of the temporary housing process through Jigsaw allowed your client to further improve operating efficiencies by giving just one source for all housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing a crisis housing solution to get a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered an even more comfortable, home-like environment with larger living spaces, full-size kitchens and separate rooms. This solution allowed the client’s employees to concentrate less for the stress and inconveniences associated with getting away from home for very long amounts of time plus more on fulfilling the displaced tenant’s needs.

• Enhanced entry to details

Centralised event data allowed for simplified and consolidated catastrophe reporting. Furthermore, this functionality provided enhanced reporting features important for successfully managing expenses, sharing information and improving service. Results Through providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and more suitable housing accommodations, Jigsaw could assist the client save lots of time, money and resources. As a result, the Housing Association possessed a savings of more than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for every apartment. To learn more about this example study or how Jigsaw perform along with you use a temporary housing solution for your catastrophe response teams, please call 0845 0000 792 or complete the shape below.

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